Privacy Policy

Last updated: 18/05/2026 The Wildflower Club respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and store your data when you visit our website, join our mailing list, become a member, or book an event with us.

1. Who We Are

The Wildflower Club is a nature and garden community offering seasonal garden visits, talks, events and related communications. Data Controller:
Jenny Tidman Email: thewildflowerwanderers@gmail.com
Website: The Wildflower Club

2. What Information We Collect

We may collect the following information: Name Email address Telephone number Billing address Booking and membership information Dietary or accessibility requirements for events Payment information (processed securely by third-party providers) Website usage data via cookies and analytics

3. How We Use Your Information

We use your information to: Manage bookings and memberships Send event information and updates Respond to enquiries Process payments Improve our website and services Send newsletters or marketing emails (only where consent has been given) We only collect information that is necessary for these purposes.

4. Lawful Basis for Processing

Under UK GDPR, we process your data under the following lawful bases: Contract – to manage bookings and memberships Consent – for newsletters and marketing communications Legitimate interests – to improve services and communicate important updates Legal obligation – where required for accounting or legal purposes

5. Payment Information

Payments may be processed through secure third-party providers such as: Stripe PayPal Squarespace Scheduling Other booking/payment systems We do not store full payment card details on our website.

6. Email Marketing

If you subscribe to our newsletter or join the club, we may occasionally send: Event announcements Seasonal updates News and offers related to The Wildflower Club You can unsubscribe at any time using the link in our emails or by contacting us directly.

7. Sharing Your Data

We do not sell your personal information. We may share data with trusted service providers only where necessary to operate the club, such as: Payment processors Email newsletter providers Booking systems Website hosting providers These providers are required to handle your information securely.

8. How Long We Keep Your Data

We only keep personal information for as long as necessary. For example: Booking records may be retained for accounting purposes for up to 6 years Mailing list data is retained until you unsubscribe General enquiries may be deleted periodically

9. Your Rights

Under UK GDPR, you have the right to: Access your personal data Correct inaccurate information Request deletion of your data Restrict or object to processing Withdraw consent at any time Lodge a complaint with the Information Commissioner’s Office (ICO) ICO website: Information Commissioner’s Office

10. Contact

If you have any questions about this policy or your data, please contact: Jenny Tidman- The WildflowerWanderers@gmail.com

Sales Terms & Conditions

By booking an event, purchasing a membership, or using this website, you agree to the following terms.

1. Bookings

Bookings are confirmed once payment has been received. Event places may be limited and are allocated on a first-come, first-served basis.

2. Memberships

Memberships are non-transferable unless agreed otherwise in writing. Membership benefits and event schedules may occasionally change.

3. Event Information

We aim to provide accurate information about all visits and events, including timings and locations. Occasionally, changes may be necessary due to: Weather Venue issues Illness Circumstances outside our control If significant changes occur, members will be informed as soon as possible.

4. Cancellations & Refunds

By You

Cancellations made more than [14] days before an event may receive a refund or transfer, at our discretion. Cancellations made within [14] days of the event are normally non-refundable unless the place can be resold.

By Us

If we cancel an event, you will be offered: A full refund, or Transfer to another event where possible

5. Photography

Photographs may occasionally be taken during visits or events for promotional purposes. If you would prefer not to appear in photographs, please let us know on the day.

6. Health & Safety

Visitors attend events at their own risk. Many visits take place in private gardens or countryside locations where: Ground may be uneven. Paths may be slippery Weather conditions may vary. Please wear suitable footwear and clothing.

7. Accessibility

We aim to make events as inclusive as possible, but some gardens or historic venues may have limited accessibility. Please contact us before booking if you have specific accessibility requirements and we will do our best to assist.

8. Behaviour

We reserve the right to refuse attendance or membership where behaviour is abusive, unsafe or disruptive to hosts, guests or organisers.

9. Intellectual Property

All website content, branding, logos and written material remain the property of The Wildflower Club unless otherwise stated.

10. Contact

Questions regarding these terms can be sent to: thewildflowerwanderers@gmail.com

Cookie Policy

This website uses cookies to help improve your browsing experience. Cookies are small text files stored on your device.

1. Types of Cookies We Use

Essential Cookies - Required for the website to function properly.

Analytics Cookies - Help us understand how visitors use the website so we can improve it. Examples may include: Google Analytics Squarespace analytics

Marketing Cookies - May be used by third-party services such as social media integrations.

2. Managing Cookies

You can control or delete cookies through your browser settings. You can also choose to reject non-essential cookies when visiting the site.

3. Third-Party Services

Some third-party services may place cookies on your device, including: Google Facebook/Instagram Stripe Squarespace Please refer to their individual privacy policies for more information.

Accessibility Statement

The Wildflower Club is committed to making its website accessible and inclusive for as many people as possible. We aim to: Use clear and simple language Maintain readable fonts and colour contrast Ensure the website works across devices Improve accessibility over time

Ongoing Improvements

We recognise that accessibility is an ongoing process and are continually working to improve the user experience for everyone.

Event Accessibility

Some gardens and countryside venues may include: Uneven paths Gravel surfaces Steps Limited toilet access Where possible, accessibility information will be included in event listings. Please contact us before booking if you have any questions or requirements.

Feedback

If you experience any accessibility barriers on our website or at an event, please contact us: thewildflowerwanderers@gmail.com We will do our best to help.